Cancellation and Refund Policy

Cancellation Charges

Chauffeur Drive vehicles: 

For Economy/Executive cars:
a ) Cancellation made more than 3 hours before the duty reporting time: Nil.
b) Cancellation within 3 hours before dispatch or no show once the car has left garage:  Half day (4hr/40kms).

For Luxury, Royale, Vans and Coaches:
a) Cancellation made more than 48 hours before the duty reporting time: Nil.
b) Cancellation charges up to 48 hours before dispatch or no show once the car has left our garage: Full Day (8hr/80kms).

Credit Card Payment:    Mosafir Travel is authorized to charge the final bill amount upon the completion of your service. In case of “No Show” or “Cancellation”, Mosafir Travel will be authorized to charge retention as per terms for No show and cancellation.

Refund Policy 
Refund will be made within 8 working hours or next business day after cancellation upon payment as per the cancellation policy.

You can cancel your booking through website, or support team. Cancellation charges will be applicable as per cancellation policy which is as follows:-
i. Cancellation made more than 24 hours before the booking start time, no cancellation charge will
be applicable.
ii. Cancellation made less than 24 hours before the booking’s start time/ No show: 50% of the
base fare or 1 day Rental or 12 hour rent (whichever is higher) will be charged as cancellation
fees.

Address
Road No-15 Old Purulia Road Zakir Nagar, Mango 831012, Jamshedpur, Jharkhand, India

Email Address
tour@mosafir.in

Phone Number
+91 62875 73354 | +91 90314 40712

NOTE:- Rates are subject to availability of the vehicle & duration of the rental. Rates quotations are sent privately to customer’s email address.